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Remote Service Solution

Let our experts see what you see with RSS (Remote Service Solution).

The comfortable RealWear Smart Headset connects through live video feed and conferencing for real time assistance. We guide you through troubleshooting, just like we were standing on the front line beside you.

  • Increase Optimal Production
  • Reduce Downtime
  • Quickly Identify & Receive Parts
  • Eliminate Travel Costs

Headset can also be used internally for operator assistance without leaving your office!

Purchase Package

  • 20 Remote support hours from Baker Thermal Solutions
    Additional hours available for purchase
  • 24/7 RealWear support with easy access YouTube training videos
  • RealWear Smart Glasses / Headband – 32 GB
  • ProBuds custom designed audio headphones with hearing protection
  • Installed exchangeable battery (3250 mAh Li-lon)
  • USB cable & battery charger
  • Hard hat brim clips / Neck flap (3 Pack)
  • Carrying case

RealWear Features

  • 100% hands-free
  • PPE compatible
  • Unmatched noise cancellation
  • High-resolution micro display
  • Water and dust resistant
  • Fully operational from -4 F to 122 F

We Are Always By Your Side, Literally.